Functional Living Solutions Occupational Therapy
Website Privacy Policy
Effective Date: September 14, 2026
Functional Living Solutions Occupational Therapy respects your privacy. This Privacy Policy explains what information may be collected when you visit our website, how that information may be used, and the steps we take to protect your privacy.
Information We May Collect
When you use our website, we may collect information that you choose to provide, such as:
- Your name
- Phone number
- Email address
- Information submitted through a contact or appointment request form
- Other information you choose to provide when contacting us
Our website may also automatically collect limited technical information, such as your browser type, device type, IP address, pages visited, and general website usage information.
Please Do Not Send Sensitive Medical Information
Please do not send detailed medical information, medical records, Social Security numbers, insurance identification numbers, or other sensitive health information through a standard website contact form or regular email.
Once you become a patient, we may provide secure methods for submitting health and insurance information.
How We May Use Your Information
Information collected through our website may be used to:
- Respond to questions or appointment requests
- Contact you regarding services you have requested
- Provide information about our occupational therapy services
- Improve the operation and usability of our website
- Maintain the security of our website
- Comply with legal or regulatory requirements
We do not sell your personal or health information.
Cookies and Website Analytics
Our website may use cookies or similar technology to help the website function properly and to understand how visitors use the site.
Some website services, analytics programs, scheduling tools, or other third-party services may also collect information according to their own privacy policies. Healthcare websites may involve sensitive information, so we take care when selecting and using website technologies.
Third-Party Websites
Our website may contain links to other websites. Functional Living Solutions Occupational Therapy is not responsible for the privacy practices, security, or content of websites operated by other organizations. We encourage you to review the privacy policy of any outside website you visit.
Email and Electronic Communication
Email and standard website messages may not always be secure. Please avoid sending sensitive medical or insurance information through regular email unless you have been instructed to do so through a secure system.
Protection of Your Information
We use reasonable administrative, technical, and physical safeguards to protect information under our control. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.
HIPAA and Patient Information
If you become a patient of Functional Living Solutions Occupational Therapy, information related to your healthcare may be protected under the Health Insurance Portability and Accountability Act (HIPAA). Our use and disclosure of protected health information is explained in our Notice of Privacy Practices, which is available on our website and upon request.
We may update this Privacy Policy from time to time. When changes are made, the revised policy will be posted on our website with an updated effective date. www.FunctionalLivingSolutionsOT.com.
Changes To This Privacy Policy
If you have questions about this Privacy Policy, please contact:
Privacy Officer
Breanne Shampaine
Functional Living Solutions Occupational Therapy
355 S TelegraphMonroe, MI
Phone: 734-328-1609
Fax: 734-328-1622
Email: info@FunctionalLivingSolutionsOT.com
Website: www.FunctionalLivingSolutionsOT.com
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Information about filing a complaint is available through HHS.